Beware of this Agency - Bestmaid Employment @ Everton HDB

Had a bad experience with their recommended maid and also the Admin personnel who didn't honour her promise and charged me extra money even thought repeatedly told me via phone call and face to face when I was at their office that she wouldn't charge me the extra cost. Then she deducted money from the previous maid who still owe me money without informing me. When I asked her then she lied that she didn't promise me anything and she was speechless and said it was her boss who told her to reply me in this manner.

Highlighted my case to CASE TRUST and CASE told me under the contract i should highlight this to AEAS Mediation Centre and AEAS wrote to me that this BESTMAID employment agency is not their registered member, hence i have to take the case to CASE TRUST. Highlighted to MOM also no reply. Sadly, there is no protection for employer but only maid and maid agency.   

Wondering where can we seek help to protect our rights.

Need any part time home cleaning helper as you got no time after a day's of hard work?
Looking for any maid or related transport to/from airport?
Ideal servies 4 you @ a resonable price~ email: ideal_services4u@yahoo.com.sg for any free Enquires.
Thx